The Challenge
This homeowner, wary of high-pressure sales tactics, chose Gateway RetroFoam after receiving a no-pressure quote and reading a five-star Google review. They appreciated their straightforward, honest approach and decided to hire Gateway RetroFoam.
The house had smooth wood exterior siding, which posed a challenge compared to more common vinyl siding. The homeowner requested access holes that could be easily painted over with existing paint, and wanted to balance the temperature throughout the home. Instead of standard styrofoam plugs, Gateway used wood plugs that were sanded to match the smooth finish of the siding, making them virtually undetectable once painted.
The homeowner was thrilled with the results. The wood plugs blend perfectly with the siding making any future touch-ups straightforward. The insulation was installed efficiently, balancing the internal temperature and enhancing comfort. Their satisfaction was evident in a five-star Google review, praising the professionalism, attention to detail, and exceptional work.
What The Customer Has to Say:
“The exterior rooms of our house had always been hard to keep a comfortable temperature: colder than the rest of the house in the winter, warmer in the summer. It was a noticeable difference just walking from the living room through the hallway. That has been the biggest change since having Gateway RetroFoam inject new insulation into the exterior walls. There’s no noticeable change in temperature now. Every room feels pretty much the same. I wish I’d done this years ago.
Shawn and his crew were great through the entire process. I had a feeling it would be a good experience when the person doing the initial estimate was the owner, and not a pushy salesperson. One particular standout was that, in addition to going over the installation process, he also pointed out some parts of the house that might need to be addressed in the near future. Not selling me an additional service, just letting me know. Really above and beyond.
The installation itself went smoothly, and was completed in one day. The only hiccup was that one GFCI tripped (I was told beforehand that might happen), but was able to reset after a couple hours. Shawn even stuck around for a bit and made sure it did before he left. The whole crew did a great job, and everything was cleaned up and left as good or better than when they arrived. Easily one of the best service experiences I’ve ever had.”
Wesley C.